A central concept of the underlying European General Data Protection Regulation (GDPR) is personal data. Your personal data means any information that is related to you. This includes, for example, your name, email address, street address and telephone number, but also records of your interests and activities on the Internet.
In general, you can access our website without disclosing any personal data. Data submitted by your browser to request a certain content are recorded by our web server (“server log file”). They include the network address (domain or IP address) of your computer, date and time, requested file, referring page, and other technical data. Your network address is automatically anonymized by our web server such that we cannot identify individual users. The anonymized server log files are evaluated for error analysis and for optimizing our web services.
Contact forms and emails
When using this website, you may send us information via contact forms or emails. We provide contact forms for general information (Contact Us) and for user support and service (Service Request). In these forms, we request personal information such as your name and email address that we need to process your request. In addition, you are free to provide other information that may be useful. A copy of your message is automatically sent to you by email.
All information that we receive from you is stored on our communication system to handle your request, and for later reference. As far as this is necessary for the processing of your inquiry, it can also be passed on to our local representative (distributor or service provider) near you. Your data are not passed on to third parties for other purposes (e.g. advertising).
We use encryption and other technical and organizational measures to secure our networks. However, we cannot guarantee privacy of online communications. Alternatively, you can provide confidential information by phone, fax, mail, or in person.
If you prefer not to receive cookies from our website, you can adjust your browser’s settings to block cookies, or to accept them only on confirmation from you. Please note that some functions of this website may thus be restricted. You can delete received cookies at any time.
Third party content
All social share buttons used on our pages are hosted on our own web server and provide a link to the respective social network. As with other links, you will be redirected to a page of the social network when you click the corresponding share button. Only in this case, the social network provider can collect data about your visit to our website.
We do not use commercial address lists. All unsolicited offers of this kind will be deleted by us without further notice.
At any time, you can request information about which personal data we have stored about you. In addition, you have the right to rectification and erasure of your personal data. If statutory retention periods or other rights conflict with the erasure, the blocking of the data takes its place. If you have given your consent to the processing of your personal data, you can revoke this at any time. If processing is based on a balance of interests, you can object to this. The exercise of your rights is free of charge.
Our contact information is available in the imprint. You may also contact our data protection officer for your questions related to data protection:
University Medical Center Hamburg-Eppendorf
Data Protection Officer
Mr. Matthias Jaster
For complaints, you have the right to contact the Hamburg Commissioner for Data Protection and Freedom of Information, or any other supervisory authority.
When you contact us and request that we provide certain services for you, these activities require that we process your personal data. This generally takes place for the performance of a contract (aka provision of the requested services) according to Art. 6 (1) b GDPR. The duration of the data storage depends on the retention periods according to § 257 HGB (Germany) and § 147 AO (Germany).