A central concept of the underlying General Data Protection Regulation (GDPR) is personal data. Your personal data means any information that identifies you, or can be related to you. This includes, for example, your name, email address and telephone number, but also records of your interests and activities on the Internet.
In general, you can access our website without disclosing any personal data. Data submitted by your browser to request a certain content is recorded by our web server (“server log file”). This includes the network address (domain or IP address) of your device, date and time, requested file, referring page, and other technical details. Your network address is automatically anonymized by our web server so that we cannot identify individual users. The anonymized server log files are evaluated for security and error analysis, and for optimizing our web services.
Contact forms and emails
When using this website, you may send us information via contact forms or emails. We provide contact forms for general information (Contact Us) and for user support and service (Service Request). In these forms, we request personal information such as your name and email address that we need to process your inquiry. In addition, you can provide us with further information about your request. You will automatically receive a copy of your message by email.
All information that we receive from you is stored on our communication system to handle your inquiry and for later reference. As far as this is necessary to process your request, it may also be passed on to our representative (distributor or service provider) near you. Your data are not passed on to third parties for other purposes such as advertising.
We use encryption and other technical and organizational measures to secure our networks. However, we cannot guarantee privacy of online communications. Alternatively, you can provide confidential information by phone, fax, mail, or in person.
Cookies are small datasets which are automatically stored in your browser. They can be used to record information about your visits to this website, such as preference settings you have made.
Third party content
All social share buttons used on our pages are stored on our own web server and provide a link to the respective social network.
Web conferencing provides a means of direct communication between two or more participants. Usually, both audio and video are transmitted. Among others, we use web conferencing for online meetings, demos, and webinars.
For the web conferences organized by us, we use Webex Meetings from the American provider Cisco. The web conference is hosted on our own Webex server. You may have to install a Webex software (browser plug-in or app) on your device, which is provided via a link. You can remove the software after the session.
Before and during the web conference, the following data from you will be processed: email address, name, network address of your device, telephone number (optional) and other technical details, as well as all content shared by you such as your camera image, audio, screen, chat contributions and documents.
We do not record web conferences. A corresponding function is deactivated for all participants.
We do not use commercial address lists. All unsolicited offers of this kind will be deleted by us without further notice (but unfortunately none of the numerous providers seem to read this).
When you contact us and request that we provide certain services for you, these activities require that we process your personal data. This generally takes place for the performance of a contract (aka provision of the requested services) according to Art. 6 (1) b GDPR. The duration of the data storage depends on the retention periods according to § 257 HGB and § 147 AO.
You have the right to request information about your processed personal data. In addition, you have the right of rectification of your personal data if they are incorrect, and the right of erasure of your personal data if the original purpose of the processing no longer applies. If statutory retention periods or other rights conflict with the erasure, the blocking of the data takes its place. If you have given your consent to the processing of your personal data, you can revoke this at any time. If processing is based on a balance of interests, you can object to this.
The exercise of your rights is free of charge. Please note that we will ask you for proper identification to prevent misuse.
Our contact information is available in the imprint. You may also contact our data protection officer for your questions related to data protection:
University Medical Center Hamburg-Eppendorf
Data Protection Officer
Mr. Matthias Jaster
For complaints, you have the right to contact the Hamburg Commissioner for Data Protection and Freedom of Information, or any other supervisory authority.